Return & Refund Policy

Thank you for choosing Knight’s Luxury Perfume. We are committed to providing you with the finest fragrances and excellent customer service. If, for any reason, you are not satisfied with your purchase, we have outlined our return and refund policy to ensure your complete satisfaction.

RETURN ELIGIBILITY:

  1. To be eligible for a return, the perfume must be unused, unopened, and in its original packaging.
  2. Returns must be initiated within 30 days of the purchase date.

HOW TO INITIATE A RETURN:

  1. Contact our customer service team at [Customer Service Email/Phone] to request a Return Authorization (RA) number.
  2. Clearly mark the RA number on the outside of the package.

RETURN SHIPPING:

  1. Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
  2. For your protection, we recommend using a trackable shipping service when returning items.

REFUND PROCESS:

  1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  2. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [X] business days.

EXCEPTIONS:

  1. Due to the nature of our products, we cannot accept returns on opened or used items unless they are defective.
  2. Personalized or custom-made perfume orders are non-returnable unless they are defective or damaged.

DEFECTIVE/DAMAGED ITEMS: If you receive a defective or damaged item, please contact us immediately. We will arrange for the return of the product and either send a replacement or provide a refund.

CANCELLATIONS: Cancellation requests can be accommodated before the order is shipped. Once the order has been shipped, the standard return policy applies.

By making a purchase with Knight’s Luxury Perfume Company, you agree to adhere to the terms of our return and refund policy outlined above. We value your satisfaction and are dedicated to making your shopping experience with us enjoyable.

If you have any questions or concerns, please don’t hesitate to contact our customer service team at [Customer Service Email/Phone]. Thank you for choosing Knight’s Luxury Perfume Company

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